General Manager

A restaurant and bar general manager is a professional who is responsible for overseeing the day-to-day operations of a restaurant and/or bar establishment. They work closely with other managers, staff and the ownership to ensure that the establishment runs smoothly, customers have a positive dining experience, and that the establishment’s goals and objectives are met. The main responsibilities of a general manager include:

• Overseeing the front-of-house and back-of-house operations including staffing, scheduling, training, and managing employees
• Developing and implementing policies and procedures for the restaurant and bar operations
• Managing inventory and ordering supplies as needed
• Maintaining accurate records of sales and financial transactions
• Monitoring staff performance and providing feedback to improve service
• Creating and implementing plans to increase revenue, and achieve financial goals
• Building and maintaining relationships with customers, vendors and the community
• Ensuring compliance with all relevant laws and regulations, including those related to food service, alcohol service, and safety
• Representing the establishment in interactions with the media, and other external parties
• Assisting with the development and implementation of menu items and specials

To be a successful general manager, you should have prior experience in a supervisory role, strong leadership skills, and a solid understanding of restaurant and bar operations. Additionally, a general manager should have strong communication and interpersonal skills, the ability to work well under pressure, and the ability to make quick decisions. A college degree in hospitality or a related field is preferred by many employers. Knowledge of food and beverage service, safety and sanitation regulations, and financial transactions are also important.